Click "Register" in the top menu, choose the buyer/client option, and fill in your name, email, and password. You will receive a verification email - confirm it to activate your account and start browsing services or posting jobs.
You can delete your account yourself from Account Settings, or email our support team from the address on your account to request deletion. See our Data Deletion Instructions page for full step-by-step details.
If a buyer and seller cannot resolve an issue directly through order messages, either party can escalate it to our support team, who will review the order details and communication history to help reach a fair resolution.
Yes. The website is fully responsive, so you can browse services, message, and manage orders from any mobile browser without installing anything extra.
Use the Contact Us page to send us a message, or email our support team directly. We aim to respond to all enquiries as quickly as possible.
Click "Login", then "Forgot Password", and enter the email address on your account. We will send a link to reset your password. Contact support if you no longer have access to that email.
Yes. We only use your personal information to operate your account, process orders, and provide support, and we never sell your data. See our Privacy Policy for full details on how your information is handled.
Once an order is marked complete, you will be prompted to rate the seller and leave a review. Honest reviews help other buyers choose the right freelancer and help sellers build their reputation.
Go to "My Orders", open the order, and select the cancellation option, or contact the seller to agree on a cancellation. If you cannot reach an agreement, contact support and we will review the order and payment details.
You can request revisions directly from the order page if the package includes them. If the delivery still does not meet the agreed requirements, you can open a dispute and our support team will help resolve it.
Every order has a built-in messaging thread. Use it to share requirements, ask questions, and exchange files - we recommend keeping all project communication on the platform so there is a record if you ever need support.
Yes. Funds you pay for an order are held securely by the platform and are only released to the seller once you approve the delivered work, giving both sides protection during the transaction.
We accept major debit/credit cards and the online payment gateways enabled on the platform, in addition to direct bank transfer. Accepted options are shown automatically at checkout based on your location.
Open the service (gig) you want, review the package details and delivery time, then click "Order Now" and complete payment. The seller is notified immediately and can start working on your order.
Use the search bar or browse by category from the homepage. You can filter results by price, delivery time, seller rating, and location to find the right match for your project.
Yes. Creating an account as a buyer or as a freelancer/seller is completely free. You only pay when you place an order or, for sellers, when a platform service fee applies to a completed sale.
The marketplace covers a wide range of categories such as design, development, writing, marketing, and more. Browse the Categories menu on the homepage to see everything currently on offer.
You can ask us anything. If you are looking for literature on our products or services, email or call us today and a dedicated member of our staff will best assist you!